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Faq

Here to Help When You Need It FAQs and Help via Chat, Phone, or Email
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What is Ghasili?

Ghasili is a Saudi premium on-demand laundry service application.

How can I use your services?

Fill Ghasili laundry bag then select between regular or ghasili now and the rest is on us.

What is the difference between regular and ghasili now?

Regular order requires you to select the date, pick-up and delivery time. Ghasili now automatically sets up the pick-up time within 90 minutes and delivery on the next day before or after 8pm upon your preference.

Where do I get Ghasili laundry bags?

Upon the completion of your first order, a Ghasili driver will bring you the different bag options upon pick-up

How do I pay for my order?

Upon checking out your have the choice between 3 options 1. Submit a credit card in the app 2. Pay cash on delivery 3. Pay by credit card on delivery

What happens if you lose or damage one of my clothing?

We take great care in handling your valuable laundry items. Should we lose or damage one of your items, we will compensate you up to 20 times the washing cost according to our price list.
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